FAQ
Is Social Media applicable to my business?
Due to all the buzz and great success stories around Social Media, it is applicable if you believe that your product or service is what the crowd is looking for.
Which Social Networks do you create and manage?
We use Facebook, Twitter, YELP, YOUTUBE, Digg to name a few. The Social Networks are considered company assets so we create and manage your social media campaigns based on your request.
Which Social Network is the best one to use first for my company?
There are many great Social Networks. Facebook and Twitter target a wide demographic and are the first 2 that we usually recommended. A YOUTUBE channel is great to post your videos and Yelp is great for obtaining reviews.
Can you use a username and custom URL of our choice?
Yes, just note when completing your questionnaire and we will do our best for you. Do not forget that it also depends on the name availability.
Can we suggest a social network that you currently don’t support to be created for our company?
Yes, once you sign up, please notate our questionnaire with the name of the Social Network you are interested in and we will assist you with this request.
Do you actually do the tweets, posts and comments to drive these social platforms that you build or does all the content came from the end user?
We do the posting; Method Marketing is your complete turnkey traffic system. We post tweets and updates manually, automated and through RSS Feeds.
Do you monitor for followers our businesses might not prefer? How is that handled?
We monitor to an extent; we try to maintain profiles hygiene by frequently flushing out non-performing profiles and handpick profiles that tweet/ post irrelevant/ abusing content on profiles.
What happens to all the profiles you set up if I decide to no longer use the service?
We handle the set-up but its all yours! Once you complete your order on our shopping cart, you will receive an invitation to use our company project management tool. There will be a file which will include all of the logins that we create for you to access at any time.
How do you provide relevant content but keep our audience entertained?
We follow a 60/40 rule, 60% promotions and 40% generic info but we ensure to post info that your targeted audience loves to hear and lighten the mood with an occasional funny/blooper/viral YouTube video.
How are my profiles Automated?
Our Social Smart tools are capable of updating taglines or promotional slogans on social networks. Once they are input into the system, they will be picked randomly at various intervals and will be posted on social networks. Mainstream updates for all your Social Media profiles will be automated and updated periodically.
What if I already have social profiles for Facebook and Twitter?
We will need to take a look at your Social Networks to evaluate if you have created the right page for yourself & or company. If you have created the correct pages, we will manage your page for you.
How long from the day I get you all the information that you need for a new client you can start the campaign?
It usually takes 2 business days to get started.
What kind of technical support and training do you offer?
We do not offer training for our Basic & Standard packages, however, if you are interested in training, we will be happy to provide specific training for $50 per hour.
Do I have to sign a contract?
We do not require a contract. We do ask, however, that you budget for at least three months as there is time at the front end that it takes to get everything set up and our efforts to kick in. There are monthly managed campaigns available with a 90-day contract.
Do you have custom small business marketing services or a la carte pricing?
We are always happy to talk with potential clients about your needs and tailor a program to meet your budget requirements.
